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Terms & Conditions

Welcome to Kazoku Knives. We want you to know exactly what to expect when using our website and purchasing our products. By visiting our site or placing an order, you agree to the following terms and conditions.

1. General

These terms apply to all visitors of this website and to all purchases made with Kazoku Knives.

2. Intellectual Property

All texts, photos, and designs on this website are the property of Kazoku Knives. They may not be copied or used without permission.

3. Orders and Payments

  • Orders are confirmed once payment has been received.
  • All prices are listed in euros and include VAT.

3A. Price and Stock Information

  • We do our best to display accurate prices and stock levels on our website.
  • However, mistakes can happen. If an incorrect price or stock information is shown due to a typographical error, system error, or technical issue, Kazoku Knives cannot be held accountable.
  • We reserve the right to cancel any order placed with incorrect pricing or stock information. If payment has already been made, you will receive a full refund.

4. Delivery

We do our best to ship your order as quickly as possible. Delivery time depends on the chosen shipping method and destination.

5. Returns

  • You may return your order within 14 days of receipt.
  • Products must be unused and in their original packaging.
  • Return shipping costs are at your own expense.

6. Liability

Kazoku Knives is not liable for indirect damage or loss caused by the use of our website or products, unless required by law.

7. Website Disclaimer

This website is provided “as is,” with all faults. Kazoku Knives makes no representations or warranties of any kind regarding the website or the information published here.

8. Product Warranty

  • All Kazoku knives come with a 5-year warranty against manufacturing defects in materials or workmanship.
  • Damage from dropping, misuse, or normal dullness from use is not covered.
  • Accessories are covered by a 2-year warranty unless otherwise stated.
  • To request warranty service, please provide proof of purchase and clear photos of the issue.

9. Applicable Law

These terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.